What RoundUp collects about my child
A plain-language summary of what's held and why. The privacy policy is the full version.
What's held
- Your child — name, date of birth and room; check-in and check-out times, and who dropped off and collected; daily reports and care logs; photos and videos staff share; allergies, medical notes and immunizations; incident reports and medication records; and, where your center uses them, developmental observations.
- You — name, email address, phone number and mailing address; the emergency contacts and authorized pickups for your child; messages between you and center staff; and your invoices and payments. Card and bank details are held by Stripe, the payment processor, not by RoundUp or your center.
This is a summary. The privacy policy is the authoritative version, and the My child's data screen in the app lists the same kinds of record — see Download, correct or delete your child's data.
Why
Much of it is what a licensed childcare center has to keep anyway. Attendance records, incident reports, medication logs and immunization records are licensing records — your center would be keeping them on paper otherwise.
The rest is what makes the app work: contact details so you can be reached, billing records so payments can be tracked, and the daily reports and photos that are the point of it.
Who it's shared with
Staff at your center, according to their role. See Who at the center can see my family for exactly who sees what.
Beyond your center, RoundUp relies on service providers to run the app — cloud hosting, and Stripe for payments, among others — and your center may connect other tools. The privacy policy lists each one and what it receives. Children's data is not sold, not used for advertising, and not used to train AI models.
Photos
Photos and videos are shared in the app with the families of the children they're added for. They aren't public and they aren't posted anywhere, though a photo of a group activity can include other children.
To see your child's photo and video settings, go to More and tap Media consent. To change them, send a request from My child's data — see Photo and video permissions. If family sharing is off for your child, their photos are hidden from families in the app, yours included.
How long it's kept
The My child's data screen lists each kind of record with how long it's kept, and the privacy policy covers the rest. Some records outlive your child's enrollment by design — licensing and tax rules require records such as attendance and billing to be kept for a set time. Your center can tell you what applies to them.
Your rights
You can get a copy of your child's data, ask for a correction, and ask for deletion from the My child's data screen — see Download, correct or delete your child's data. You can also email privacy@roundupece.com, or start with your center, which holds the records.
Some records can't be deleted while a retention requirement applies. The privacy policy explains what's kept and why.
More: All family guides