RoundUp Help Center

How can we help?

Guides and answers for RoundUp Early Childhood — whether you run a center, teach in one, or you're a parent checking in on your child's day.

Try "sign in", "tuition", "pickup", or "SSO".

For directors & staff

Running your center

Setting up your center, adding staff, attendance and ratios, tuition and billing, licensing reports, and connecting RoundUp to the systems you already use.

Browse director guides → For families

Your child's day

Getting into the app, signing your child in and out, authorized pickups, photos and daily reports, paying tuition, and keeping your contact details current.

Browse family guides → For teachers

Your room's day

Choosing your room, logging meals, naps and diapers, writing daily reports, sharing photos, lesson plans, and staff chat.

Browse teacher guides →

Popular right now

I got an invite — what now? Accept your invitation and set up the RoundUp app on your phone. Connect JumpCloud Set up SAML sign-in between your JumpCloud directory and RoundUp. Connect Okta Let staff sign in to RoundUp with your center's Okta org. Signing a child in and out Check-in, check-out, signatures, and who is allowed to collect a child. Paying tuition and setting up autopay Saved cards, autopay, receipts, and what a late fee looks like. Adding and removing staff Invite a new teacher, change someone's role, and close an account on a last day. Accessibility in RoundUp Larger text, reduce motion, VoiceOver, high contrast, and how to report a barrier.

From the RoundUp Brief

Your first two weeks on RoundUp: a setup order that worksUsing RoundUp · September 16, 2026 The federal subsidy rules changed on July 13. Here's what it means for your center.Childcare today · September 16, 2026 ERDC in 2026: the budget gap, the June rule changes, and ELMS on October 14Oregon · September 16, 2026 Oregon's new suspension and expulsion rules: what every certified center needs by nowOregon · September 16, 2026 All posts → Childcare today, Oregon licensing in plain language, and how-tos for RoundUp.

Policies

Privacy Policy What RoundUp collects, why, who can see it, and how to ask us to delete it. Swift Start Privacy Policy The privacy policy for the Swift Start app. Student Data Privacy Policy How we protect student records and student work: no ads, no sale, deletion on request, breach notice. Terms of Service The agreement that covers using RoundUp as a center, a staff member, or a family. Swift Start Terms and Conditions The terms of service for the Swift Start app.

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Still stuck?

If you're a parent, your center's director can usually sort things out fastest — they can see your family's account. For anything else, we read every message.

Email support@roundupece.com