Autopay and saved cards
Setting tuition to pay itself, when the charge happens, and what to do when something changes.
What autopay does
Autopay pays your family's tuition invoices with the payment method your family has on file, so you don't have to tap Pay now each time.
Every guardian on the family sees the same Payments tab — invoices, receipts and tax documents included.
Turning it on
- Open Payments On the Overview, tap AutoPay. (The Settings tab has the same controls, alongside your saved cards.)
- Pick a payment method Under Payment method, tap the card or bank account on file.
- Save Tap Save AutoPay. You'll see Auto Pay updated.
If the sheet says No saved payment methods, there's nothing for autopay to charge yet. Add one on the Settings tab first — a card you type in to pay a single invoice isn't kept.
When it charges
For regular tuition, your family's main contact gets an email a few days before each invoice is issued, saying whether autopay is on. With autopay on, the invoice is usually charged the day it's issued. Your center can also run autopay for invoices that are already due, so a charge can arrive on another day too.
The AutoPay sheet also asks for a Day of month. Charges follow your center's billing schedule rather than that day, so don't plan around it.
Changing your card
Autopay charges the card set as your family's default. On Payments → Settings, add the new card, make it the default, then remove the old one. Do it before your next invoice rather than after: a card that expires between two invoices produces a failed payment.
If your bank replaced your card, the old number stops working immediately even though the account is fine. Tell your center as soon as the new card arrives.
If a payment doesn't go through
If an automatic payment is declined, autopay tries again two and four days after the invoice's due date. If those attempts fail too, it stops trying for that invoice, which stays under Your invoices on the Payments tab until it's paid. Autopay stays on for later invoices.
The app doesn't tell you when an automatic payment fails. If you were expecting a charge and the invoice is still open, pay it with Pay now — otherwise the balance quietly carries forward.
Turning it off
Turn AutoPay off on Payments → Settings whenever you like. It switches off even if the card it was using has already been removed. Tuition doesn't stop being owed — you'll pay each invoice with Pay now instead.
If you're turning it off because a charge looked wrong, talk to your center about the charge too. Autopay off with the disagreement unresolved usually turns into arrears nobody meant to create.
More: All family guides