Attendance and check-in
Signing children in and out, running a check-in kiosk, and what to do when the person collecting isn't on the list.
Two ways to check in
Open Check In/Out from a classroom. Children show as Not yet checked in, Checked in, or Checked out, and the room header tells you when everyone on the list is in.
- Staff-driven — a teacher checks children in on their own device as families arrive. Best for rooms where a teacher greets at the door.
- Kiosk — a center tablet at the entrance showing a check-in screen, signed in to a staff account, with staff nearby for pickups. Best for a single front door and a busy morning.
You can mix them. A kiosk at the door and a teacher catching late arrivals in the room is a common setup.
Kiosk mode
Kiosk mode turns a center tablet into a check-in screen for the door. A director, assistant director or admin starts it from More → Kiosk Mode and chooses a four-digit PIN at that moment. The PIN unlocks the kiosk after five idle minutes and is needed to exit.
Check-out at the kiosk asks whoever is at the screen to confirm they've checked photo ID, so keep a staff member within sight of it. Setup, what the PIN does and doesn't protect, and overrides are covered in Kiosk mode.
Families don't sign in to the kiosk. Every check-in and check-out made there is recorded under the staff account signed in on the tablet, not the parent tapping the screen.
Authorized pickups
Each child carries an Authorized Pickups list — the people a family has said may collect them. At check-out, RoundUp shows whether the person collecting is on it.
Someone not on the list is flagged as needing authorization. This is the moment the feature exists for, so treat the flag as a stop, not a suggestion.
Director override
Sometimes a genuine pickup isn't on the list — a grandparent driving in for one afternoon. A director can override and record a reason.
Overrides are kept with the check-out record, with who authorized them and why. Write a reason that will make sense to someone reading it in six months: "Mother phoned at 2pm, confirmed uncle collecting, ID checked" beats "ok".
If the same person is overridden repeatedly, ask the family to add them to the authorized list properly. A pattern of overrides is exactly what a licensor will ask about.
Fixing a wrong time
Directors, assistant directors and admins can correct a day. On a classroom screen, open the child's quick menu and choose Correct attendance: enter the date, the time they arrived, the time they left (or leave it empty if they're still here) and a reason. That also covers a child who was here but never checked in.
The corrected times are what RoundUp uses from then on — subsidy hours, pickup history, attendance reports and the family's day recap. Nothing is thrown away: the day keeps the original check-ins and check-outs, who made them, and your reason and name, so the record shows both what was tapped and what was corrected. Who collected the child stays with the corrected check-out; name the person only if nobody was recorded.
A correction records one arrival and one departure. If a child left and came back the same day, the correction replaces those with a single arrival and departure — the originals stay in the day's history.
Correct a time the same week while everyone still remembers. It's much easier to fix before it has gone into a subsidy claim.
What families see
Families see their own child's check-in and check-out times. They can't edit anything, so a parent who says a time looks wrong is asking you to look into it.
More: All director guides